Privacy Policy of VivahPrasad.com
 

Privacy Policy of VivahPrasad.com
 

VivahPrasad.com is an online matrimonial portal endeavoring constantly to provide you with matrimonial services. This privacy statement is common to all the matrimonial Website/apps operated under VivahPrasad.com Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing /using the website/apps and/or by providing your information, you consent to the collection, use, share, store and process the info you disclose on the website/apps in accordance with this Privacy Policy. If you do not agree for use of your information, please do not use or access this website/apps.

What information you need to give in to use this Website/apps?

 

The information we gather from members and visitors who apply for the various services our Website/Apps offers includes, but may not be limited to, photo of the user, your profile videos you wish to upload, email address, name, date of birth, educational qualifications, based on your explicitly consent identify proof documents which you voluntarily submit for verification purpose, a user-specified password, mailing address, zip/pin code and telephone/mobile number or fax number.

We use a secure server for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. We do not control the use of cookies by third parties.
 

If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address, a credit/debit card number and a credit/debit card expiration date, and tracking information from cheques or demand drafts is collected.

The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make and the products and features you use. The User Information is used for authentication and account access, If a user registers using social networking platforms such as Facebook, Google, LinkedIn, and others we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files ,Geographic Location, device Information/specification are also collected automatically.
 

We may use also your personal information for verification, analysis of data, usage trends and to evaluate and improve our site/App, marketing research , preventing of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website/apps. We identify and use your IP address to help diagnose problems with our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic information.
 

How the website/apps uses the information it collects/tracks?
 

VivahPrasad.com collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products, and services ,marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver Personalised experience.
 

For European Union Members (EU)
 

If you are located in the EU, you will be asked to provide consent to the collection, processing, and sharing of your personal information. Personal information means any information related to an identified or identifiable natural person. You have the right to share and access your personal information and right to withdraw consent for sharing your personal information at any point of time and right to erase your personal information subject to applicable laws. for sharing your personal information at any point of time. You can withdraw your consent provided by contacting us. Your personal information may be stored in databases located outside of the EU including in India. Where we transfer personal data outside of EU, we either transfer personal information to countries that provide an adequate level of protection or we have appropriate safeguards in place. We may require proof of or need to verify your identity before we can give effect to these rights. To request to review, update, or delete your personal information, please submit a request form by sending an email to support@VivahPrasad.com. We may share your information with third parties who are an anti-fraud solution provider(s) located in UK. They help us to ensure we keep you safe from scammers and fraudster.

With whom the website/apps shares the information it collects/tracks?
 

We may share such identifiable information with our associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer/visitor.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.
 

From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.
 

Our website/apps links to other website/apps that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked website/apps.
 

How Long Do We Keep Your Information?
 

As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances:
 

For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.
 

What are the Security Precautions in respect of your personal information?
 

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.
 

Change of Privacy Policy

We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.
 

How to address your Grievance: The Grievance officer: Mr. Yogesh. Address; VivahPrasad.com, Contact details: +91 8459481002, grievanceofficer@VivahPrasad.com.

The Grievance officer shall be available between 11 am to 2 pm IST from Monday to Saturday excluding Sunday's and Public Holidays in India.
 

The Grievance officer is appointed as per Section 5 (9) of the Information Technology ( Reasonable Security & Procedures and Sensitive Personal Data or Information ) Rule, 2011. 

VivahPrasad.com is a unique establishment whose prime objective is to provide advisory services to young people who are taking a big leap in their lives, 'Marriage'. Most Trusted Matrimony, We believe that marriage is the most important decision one has to make, and we intend to make that decision perfect. This Matrimonial app is strictly for matrimonial purpose , not a dating purpose App.

Our matchmaking process does not include just a computer algorithm; instead, it combines the human element with sophisticated AI-based technology which will help you in finding the perfect alliance.We Blended Technology with traditions. Clearly we place high priority on user privacy. We 

Registering and creating your profile can be done right within the App.

• Sign up using User ID & Password

• Registration Valid Up to Marriage, No Renewal Required

• Customer Care & Mediatory Service Support till your Marriage

• Easy Partner search from a huge list of Indian Brides /Grooms.

• Refine your search results to narrow down on profiles that you wish to shortlist.

• Search profiles with User ID.

• View profiles, photos, phone numbers of all Verified members.

• Do you wish to initiate a conversation with a prospective match? Send interests or personalized messages from within the App.

Be assured that your information will be kept private with us.

We have been committed to providing a safe and convenient experience of connecting people. Our strong privacy settings help you control how much information you want to share, who you want to share it with, and when you want to share it.
Profiles of our members are quality-screened and their contact numbers are verified during registration. These family friendly features make your online matrimonial search a secure and pleasant experience.
The amazingly fast interface of the app delivers the following benefits to you :

Easily create your profile and start receiving interest from other members
Find exactly the kind of people who you are looking for through personal information
View full profiles and photos of members and scroll to see the next and previous profiles
Express Interest in people you like
Edit your profile and update your personal information
Search your Desired Partner Profile to specify the kind of person you are looking for
Get instant notifications about Interests and Accepts sent to you

You can also upgrade to premium membership to get the following features and benefits:
1. See Phone, Email of people you like to contact them
2. Send personalized messages

So download our app today, and find the right match for marriage on the go!

Change of Privacy Policy

We may change this Privacy Policy from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.

Health Declaration

Vivah Prasad is committed to promoting safe, respectful, and responsible usage of its platform. While our app does not directly provide or collect health-related information, we ensure that no content on the platform promotes misinformation, harmful practices, or unverified health claims. We do not support or endorse content that could negatively affect the physical or mental well-being of our users.

If any content on our platform is reported to us for potentially endangering a user’s health, we will investigate and take immediate action, including removal or restriction, in compliance with app store policies and legal regulations.

Child Safety Standards Declaration

Vivah Prasad is not intended for children under the age of 18. We do not knowingly collect, use, or disclose personal data from children. During the registration process, users are required to confirm that they are 18 years of age or older.

We are dedicated to ensuring a safe digital environment. Any reported violations of our child safety standards will be reviewed and addressed promptly, and appropriate actions will be taken to restrict access or remove content that poses a risk to minors.

If you believe a child has provided us with personal information without parental consent, please contact us at [your support email] and we will promptly delete the information.

Advertising ID

We may collect and use your Advertising ID (provided by your device's operating system) to serve relevant ads and analyze app performance. This data is used in accordance with the Google Play policy and is never used to personally identify you.

You can reset or limit ad tracking in your device’s settings.

Financial Features

Vivah Prasad includes financial features, such as payment gateways for subscriptions or premium services. We do not store any sensitive financial data, such as credit/debit card details. All transactions are handled securely through trusted third-party payment providers (e.g., Razorpay, PayU) that comply with applicable financial regulations.

Government Apps Compliance

Vivah Prasad is compliant with applicable data security laws and policies required for apps operating under Indian jurisdiction, including IT Act rules. We do not host or represent government services but ensure alignment with legal data handling practices.

Data Safety

We prioritize the protection and privacy of our users. All personal data is collected with user consent and used only for account creation, service delivery, and personalized experiences. We implement encryption, secure APIs, and limited data retention policies to safeguard your information.

We do not sell or share personal data with third-party marketers without explicit consent.

Ads

Our app may display personalized and non-personalized ads. Ad networks may collect limited data (such as device type, OS, user behavior) for ad relevance. Users can opt-out of ad personalization through device settings.

App Access

Vivah Prasad may request access to certain features or data on your device, such as:

• Camera (for profile photo)
• Gallery (for uploads)
• Location (optional, for profile matching)
• Internet/network access (for functionality)

All permissions are requested only when required and are never used for surveillance or misuse.

Target Audience & Content

Vivah Prasad is designed strictly for users 18 years and above. Content is carefully moderated to ensure it is suitable for a mature audience. We do not allow content that is violent, hateful, sexually explicit, or promotes discrimination.

If underage users are found on the platform, their accounts will be removed as per policy.

Reg. Office

Vivahprasad Matrimony

149 , Shukrawar Peth , Flat no 7 , Shree Apartment , Pune 411002 , Maharashtra , India
 

Email - support@vivahprasad.com

Help Line Number: +91 84594 81002